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Susan K. Boardman, Ph.D.


About Susan K. Boardman. Ph.D.


Susan received her Ph.D. in social psychology from Columbia University. As a mediator, she specializes in how group dynamics, personality, and gender differences affect family communication and conflict resolution. Formerly an Instructor at the International Center for Cooperation and Conflict Resolution, and Adjunct Associate Professor of Psychology and Education at Teachers College, Columbia University, for five years she served as a mediator for court appointed custody and visitation cases for Community Mediation Services in New York City.

Susan is co-editor of The Journal of Social Issues volume “Constructive Conflict Management: An Answer to Critical Social Problems” and author of  “Marital Mediation: A Psychological Perspective” in the Conflict Resolution Quarterly. Another publication, “Personality and Conflict”, appeared in The Handbook of Conflict Resolution: Theory and Practice, and  “Peacemaking in Marriage” appears in The International Encyclopedia of Peace.

More recently she wrote an online article entitled “Marital Mediation: Where Are We Going?”for, and is the Founder of the first Special Interest Group on Couples Mediation for the Academy of Professional Family Mediators.  She has been teaching, training, and conducting research in conflict resolution, mediation, negotiation, and communication for over twenty years.


My Approach

Couples Mediation offers an alternative to traditional therapy, which may require extensive time to develop therapeutic insights. It is designed to develop concrete solutions in a shorter period of time. As a mediator experienced in psychology and communication, I help couples resolve family conflicts that could lead to separation if left unattended, using techniques developed over decades in the field of dispute resolution.

Featured Publications


  • Marital Mediation: A Psychological Perspective (2013), Conflict Resolution Quarterly, 31(1), 99-108.
  • Marital Mediation: Where Are We Going? (May, 2022).

Important Resources

  • Getting to Yes
    Roger Fisher and William Ury
  • Getting Together: Building Relationships As We Negotiate
    Roger Fisher and Scott Brown
  • The Seven Principles for Making Marriage Work
    John Gottman